Student Support Representative I

A company is seeking a remote Student Services Representative I to join their Online Programs, Student Services Department.Key ResponsibilitiesProactively contacting students via various channels to provide support and encouragement throughout their degree completionResolving student issues autonomously and documenting them appropriately to ensure accuracy of the student recordPerforming varied assignments within the Student Services Department, supporting relevant stakeholders and obtaining necessary information to successfully complete projectsRequired Qualifications and EducationHigh School Diploma or GED equivalent is requiredKnowledge of the English language, university guidelines, academic terminology, and office administrative proceduresBasic computer skills including word processing, web browsing, and Microsoft OfficePrevious administrative or sales experience is encouragedMust have reliable and secure internet for this remote position