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User Experience Designer - Remote

UnitedHealth Group

Posted on: 01 Apr 2024

Job Location: Denver, US

Job Description:

UnitedHealth Group is a health care and well-being company that s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. Positions in the user experience function are all related to user-centered design a process to help ensure products and services meet the needs of customers, employees and other users. These roles may involve UX design, visual design, user research, Accessibility, front-end development, and data visualization. Employees in these roles use their knowledge of user interface design, research methods, accessibility guidelines, user experience design and development techniques to design, research, develop and assess products and services to enhance the overall user experience and create usable and accessible digital experiences.As a User Experience Designer you will design and develop digital solutions for strategic, high-priority initiatives that ensure our employees can deliver their best work and be the best version of themselves. This position will be responsible for creating objective-driven, action-oriented experiences that support learning, onboarding, performance management, advancement and leadership development. You will create content specific to the needs and personas of our leaders, clinicians and teammates within care delivery organizations.The ideal candidate will approach every project with a human-centered, design thinking mindset and work effectively in a collaborative environment with clinical and operational subject matter experts as well as designers and other creatives. You ll be working in a fast-paced business so flexibility is critical for success. We are focused on providing a best-in-class teammate experience that meets the needs of our workforce and business, and you will have a significant role in helping us achieve that goal. You ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Functional Competencies:Empathizes with users and applies research and analysis techniques to understand user needs and concernsPromotes and applies design practices which create efficient, usable, and satisfying product experiencesCreates, evaluates, and modifies UI design concepts, prototypes, mockups, and/or information architecture modelsAssesses the performance of features and designs by participating in usability testing, accessibility assessments, and other evaluationsCollaborates with customers, product management and developers to research, design, and implement productsFocus on understanding and meeting the needs of usersChampion and apply user-centered design principles and methodsCreate user interface designs and prototypesResearch, test and evaluate products, designs, prototypes and conceptsSupport the development, adoption, and maintenance of UI design patterns and standardsConsider interdependencies of various technologies in analyses and solutionsDevelop understanding of Agile frameworks, products and engineeringDemonstrate Agile principles in workCustomer collaboration over contract negotiationsResponding to change over following a planBalance business impact, user experience and performance in development of system designs and solutionsContinually seek opportunities to improve solutions, processes and performanceGather insights and test concepts with users in order to inform design decisionsAdvocate for user-centered research and design principlesReuse templates, patterns and design standards to solve problemsIdentify UX issues in designs, products and servicesAssist with training for peers and clientsEvangelize UX by various activities like conducting trainings and workshops on designExperience in combining with Agile methodology and scrum teamsPlan and estimate efforts for UX design activities and projectsBuild understanding on the UX research aspect and work with the research teamUnderstand and design products following on accessibility compliant guidelines like WCAG, 508 compliancePrimary Responsibilities: Approach every project with a teammate-centered, design thinking mindsetCreate holistic digital experiences that address business, brand, and user requirementsMaintain a high degree of flexibility and work effectively in a team-based, collaborative culture, where open communication and idea generation from all levels are encouragedLeverage existing libraries of reusable objects (when available) and building new reusable objects (when needed) to be used in digital products and servicesWork with a design team to take solutions from concept to completion with speed and accuracy.You ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Experience in computer science, design communication, human-computer interactionExpertise in design thinking/human-centered designAre an expert w/ the Adobe Creative Cloud, prototyping applications (Figma, XD, Mural or Miro)Proven expertise in the design of websites or supporting applications using established design systemsA portfolio that demonstrates both measurable results from experience design and the collaborative end-to-end design process that led to results, with clear indication of your role and responsibilitiesProven ability to persuasively engages and advises stakeholders within and outside of the design team, including product, technology, marketing, communications and people teams (Human Capital)Proven skilled at applying user research and consumer insights and facilitating jobs to be done, design thinking or other forms of ideation to inform product definition and design decisionsPreferred Qualifications:Experience with information architecture, informational taxonomies and navigation structuresProven ability to collaborated or led creative teams in the design and development of customer-oriented solutionsProven ability to design for both the target user s experience and our organization s ability to implement and scale.Proven ability to develop product strategy and experience requirements gathering from key partners and decision makersProven ability to continually evangelize and educate designers and partners on human-centered design best practices and creating standard ways of workingProven thrive in a culture of self-direction and ambiguity*All employees working remotely will be required to adhere to UnitedHealth Group s Telecommuter Policy California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you ll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Brand: CorporateJob ID: 2215143Employment Type: Full-timeJob Area: TechnologyPosted Date: 25/03/2024

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