Senior Microsoft Office 365 Administrator

At Tract, the Senior Microsoft Office 365 Administrator is responsible for key decisions on the architecture, design, and migration of M365, NetSuite ERP, and Cybersecurity posture, including deployments, Multi-geo security, Defender detections, Sentinel SEIM, Sensitivity label management, change management, disaster recovery, performance optimization, incident support, training, automation and service availability. The position requires expertise in support of running a highly available, secure and scalable cloud environment. The position will require the development and maintenance of automated scripts. Technologies will include, but not be limited to Exchange, SharePoint, Teams, Intune, Defender, Sentinel, email security, archiving, encryption, Azure AD, and business continuity. The position works under minimal direction with considerable latitude for the use of initiative and independent judgment.

Responsibilities:

Perform day-to-day administration, maintenance, standards/policies, and operational features/functions, including management and monitoring of associated service and support contracts, service level agreements, and performance metrics.

Analyze data and make key decisions on the architecture of Defender, Sentinel, Azure AD, SSO, Intune, change management, disaster recovery, performance optimization, incident support, training, automation, and systems availability.

Develop and implement strategic and tactical plans, working closely with external vendors and professional services groups as needed to resolve issues, upgrade, optimize, or implement solutions.

Coordinate development and implementation of email security controls, including SPAM / Phishing mitigation strategies and remediation of security events such as phishing and malware attacks.

Serves as a point of escalation and support for the 24/7 Helpdesk and international IT administrators.

Travel Required

Domestic travel requires 10%

Knowledge, Skills, and Abilities:

PowerShell scripting experience or equivalent .NET development

Windows Server administration experience

Active Directory administration experience

Experience managing Microsoft Exchange 2010/2013/Office365

Experience managing ADFS

Experience managing Intune /Autopilot

Experience managing Email Security appliances/services

Experience managing Microsoft 365

Experience managing Azure AD, SQL Server, Event Hubs environments

Knowledge of SQL

Knowledge of networking and DNS

Knowledge of Data Storage and Clustering

Knowledge of Load Balancing (Managing VIPs)

Knowledge of eDiscovery using tools

NetSuite ERP administration

Knowledge of SuiteCloud or SuiteQL

Ability to analyze and revise standards as well as processes and procedures

Ability to communicate effectively with all international organizations and different levels of technical and managerial personnel

Skill in providing exceptional customer service

Required Education and Experience

Bachelor's degree in a business or technical discipline with major course work in computer science, computer information systems, management information systems, or a related field is preferred

Prior experience (5+ years) managing Microsoft 365 ecosystem. International and multi-country Microsoft 365 experience is preferred

Certifications in one or more of the following disciplines preferred: NetSuite Administrator, SuiteCloud Developer, Microsoft Server, Microsoft Exchange, Office 365, Azure, Amazon Web Services. ITIL V2/3 Foundation, MCSA/MCSE certifications preferred or comparable experience.

This Might Be Right For You If:

You re a self-guided individual with an inner drive to manage multiple projects while collaborating with internal staff, external consultants, vendors, and other stakeholders.

You have strong attention to detail and can prioritize workload across implementation projects and support services.

You bring both creative and analytical approaches to complex problems.

You continuously keep up with new products and enjoy learning about new technologies

Work Authorization

Must pass enhanced background check

Tract Employment:

Tract employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the organization s ongoing needs.

Tract is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at [email protected].