Senior Project Manager - Pharma Client Services

Thermo Fisher Scientific
Posted on: 16 Oct 2021

Job Location : - GB

  • Job Title : Senior Project Manager*Position Location : *Bishop’s Stortford, UK Job Description Job Title : *Senior Project Manager*Reports To : *Sr Manager Client Services*Group / Division : *Thermo Fisher Scientific / BioServices Division*Position Location : *Bishop’s Stortford flexible with 2-3 days a week WFH*Number of Direct Reports Variable : *up to 10*Day / Shift (if applicable) : *37.
  • 5 hrs p / wFisher Bioservices is the industry leader in the management of critical biological materials to support the advancement of cell therapies, GMP biologics, and population-based public health research.

    We provide customized, end-to-end chain of custody solutions for our large pharmaceutical customers and partners in academia and government, ensuring the integrity of their valued material.

  • How will you make an impact?*When you’re part of the team at Thermo Fisher, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe.
  • Your work will have real-world impact, and you’ll be supported in achieving your career goals.*Position Summary : *The Senior Project Manager manages and leads a team of Project Managers and acts as the single client interface and account manager for assigned projects.

    This will involve discussions with clients, development of the project specifications, documentation, aspects of setting up the project.

    You will manage each project’s entire life cycle from setup and planning, through to execution and delivery.With assistance from internal Project Managers / service providers, the Senior Project Manager is responsible for co-coordinating all operational aspects of the company's services relating to production, storage and distribution within assigned projects.

  • Key Responsibilities : Line management responsibility for Project Managers / Project Coordinators* Role model leader to Project Managers and other colleagues* Manage professional development of reports* Assessment of client supplied study specifications in conjunction with Quality, Operations and Procurement to help design Supply Chain solutions to meet the needs of the project.
  • Overall responsibility for ensuring that activities come together in a timely manner to meet the client requirements* Provision of data and technical input to the Business Development Manager to help in the creation of proposals* Working with the client and third parties to finalize logistical requirements.
  • This may include Project meetings at the client site or at FBS* Coordination and communication of all Project Management related activities, both internal and external to ensure that all services and products are ready as required by the client* Where available, use of appropriate project planning tools e.

    g. Microsoft Project to track and communicate milestones and critical path activities and responsibilities* Timely provision of reports and other information to clients* Pro-active communication with all stakeholders* Ensure set-up of study on internal systems according to Project timelines* Ensure study logistics are managed appropriately* Leading client and internal status meetings and participation in bid support meetings.

  • Conduct training at Monitor / Investigator meetings as required by client* Manage and review departmental SOPs, Work Instructions & provide input into Technical Agreements* Invoicing support as requested.
  • provides revenue data / revenue forecasting for submission to Finance* Monitor and record change in the scope of contracts.

  • Management of Client / Site Enquiries. Log calls / issues in appropriate systems.* Manages non-conformance and provides reports and timely resolution* Participation in cross-functional business process improvement activities as required.
  • Communication with all levels of management, team members within FBS / FCS, and appropriate client contacts* To be available for overtime work as necessary to meet project or business needs* To perform any tasks or duties that may be necessary to meet business needs*Minimum Requirements / Qualifications : Scientific degree or equivalent preferred* Chartered APM status preferred* Relevant experience of clinical trial / Biotechnology packaging and / or logistics* Understanding of GXP requirements.
  • Flexible and adaptable with strong customer management skills.* Able to analyse problems and define solutions.* Able to work under pressure and support others within team.
  • The post holder needs to have good organisational, verbal, written and numerical skills